Webtrends Analytics and Salesforce.com Integration

Create, maintain and enhance productive and profitable customer relationships. This integrated solution helps you gain new insight into your customers' areas of interest or concern, and take advantage of additional action-based, targeted sales opportunities.

Download the Data Sheet

Webtrends Analytics and Salesforce.com integration focuses on web activity at the individual or customer level, providing insight on engagement, content areas of interest, search and download activity that teams throughout your organization can use to improve performance.

Marketing can:

• View online campaigns results, which are directly integrated down to the individual visitor level.
• Uncover areas of interest for re-targeting capabilities.

Sales can:

• Uncover leads or contacts.
• Up-sell or cross-sell to visitors who spend time on your site.

Your support team can:

• Gain insight into the content that visitors find useful.
• Proactively alert the organization of activities or actions that require immediate attention.